{
"header": {
"eyebrow": "Legal & Compliance",
"title": "Terms & Conditions",
"lastUpdated": "25 October 2026",
"intro": "Welcome to Agilam Cards. These Terms & Conditions govern the use of our website, online product catalogue, checkout facilities, quotation requests, customized invitation orders, and printing services. By using our website or placing an order, you agree to these terms, subject to applicable law. Please read them carefully before proceeding."
},
"sections": [
{
"number": "01",
"title": "About Agilam Cards",
"paragraphs": [
"Agilam Cards is a wedding invitation and printing showroom located in Koothanallur, Thiruvarur district, Tamil Nadu, India.",
"Our services include wedding and occasion invitations, offset printing, screen printing, digital printing, customized printing, and business-to-business printing services."
]
},
{
"number": "02",
"title": "Eligibility and Customer Information",
"paragraphs": [
"Customers must provide accurate information necessary to place and fulfill an order, including contact details, billing information, delivery addresses, and customization instructions.",
"Customers are responsible for ensuring that the information supplied is complete and accurate. We may contact customers to verify order details or resolve discrepancies before production or dispatch."
]
},
{
"number": "03",
"title": "Products and Website Information",
"paragraphs": [
"We make reasonable efforts to display accurate product descriptions, photographs, pricing, and specifications.",
"However, printed products may exhibit reasonable differences in appearance due to materials, printing processes, screen settings, lighting, or finishing techniques.",
"The final product specifications will be based on the applicable product description, checkout selection, approved artwork, quotation, and other order details confirmed between the customer and Agilam Cards.",
"We will communicate any material change to the agreed specifications before proceeding, where applicable."
]
},
{
"number": "04",
"title": "Online Orders and Order Acceptance",
"paragraphs": [
"Customers may browse products, select available options, submit orders, and complete checkout where these facilities are supported. Some customized products and commercial printing projects may require a separate quotation and manual confirmation.",
"Submitting an order request or completing payment does not remove the need to resolve any material specification or fulfillment issue. Agilam Cards will communicate order acceptance and any further steps required.",
"If an order cannot be fulfilled after payment, we will contact the customer and arrange an appropriate resolution in accordance with our Payment & Refund Policy and applicable law."
]
},
{
"number": "05",
"title": "Customization and Artwork Approval",
"paragraphs": [
"Customers must carefully review all customized content, including:",
"• Names and spellings.\n• Dates, times, and venue details.\n• Invitation wording and language.\n• Photographs and logos.\n• Layout, colors, and other personalization details.",
"Where artwork approval is required, customers should confirm that all details are correct before production begins.",
"Changes requested after approval may result in additional costs or delays. Responsibility for errors will be assessed in light of the approved artwork, agreed specifications, the circumstances of the error, and applicable law."
]
},
{
"number": "06",
"title": "Intellectual Property and Customer Content",
"paragraphs": [
"Original website content, branding, graphics, photographs, and other protected materials belong to Agilam Cards or their respective rights holders. Customers may not reproduce or commercially use protected materials without appropriate authorization.",
"Customers who submit artwork, photographs, logos, or other content confirm that they have the necessary rights or permissions for the requested use.",
"Customers retain their existing rights in submitted materials. Submission for printing does not automatically transfer ownership to Agilam Cards.",
"We may use submitted materials to prepare proofs, produce the order, and provide related customer support. We will not treat submission alone as permission to use customer artwork for unrelated marketing or publicity."
]
},
{
"number": "07",
"title": "Pricing, Taxes, and Payments",
"paragraphs": [
"Prices may vary based on product type, quantity, customization, material, printing method, finishing, and delivery requirements. Applicable taxes, shipping costs, and additional charges will be displayed or communicated as required.",
"We accept the payment methods made available for the relevant order, which may include UPI, bank transfers, credit and debit cards through supported payment services, payment gateways, and cash at our showroom.",
"For customized and B2B orders, advance payment or other agreed payment arrangements may apply."
]
},
{
"number": "08",
"title": "Production, Shipping, and Delivery",
"paragraphs": [
"Production and delivery estimates depend on the product, order quantity, artwork approval, materials, production workload, shipping destination, and courier availability.",
"We will communicate estimated timelines and applicable charges through the website or order confirmation process.",
"International shipments may be subject to customs procedures, import restrictions, duties, taxes, and other destination-specific requirements. Please refer to our Shipping & Delivery Policy for more details."
]
},
{
"number": "09",
"title": "Cancellations, Returns, and Refunds",
"paragraphs": [
"Cancellation and refund requests are assessed in accordance with our Payment & Refund Policy, the circumstances of the order, and applicable law.",
"Customized products may be difficult to cancel once production has begun. However, nothing in these terms removes a customer's mandatory rights or remedies in relation to defective goods, incorrect supply, or other matters covered by applicable law."
]
},
{
"number": "10",
"title": "Acceptable Use",
"paragraphs": [
"You agree not to:",
"• Use the website for unlawful or fraudulent purposes.\n• Submit content that infringes intellectual property rights or violates applicable law.\n• Attempt unauthorized access to the website or its systems.\n• Interfere with the website's operation, availability, or security.\n• Provide knowingly false information to obtain products or services.\n• Use the website to transmit malicious code or harmful material.",
"We may take reasonable steps to investigate suspected misuse and protect our customers, business, and website."
]
},
{
"number": "11",
"title": "Third-Party Services",
"paragraphs": [
"Our website may use or link to third-party services, including payment gateways, communication platforms, website tools, and delivery tracking services.",
"These services may be subject to their own terms and privacy policies. Agilam Cards does not control every aspect of their operation."
]
},
{
"number": "12",
"title": "Limitation of Liability",
"paragraphs": [
"To the extent permitted by applicable law, Agilam Cards will not be liable for indirect or consequential losses arising from circumstances beyond its reasonable control.",
"Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or restricts mandatory consumer rights and remedies.",
"Any issue concerning an order will be assessed in light of the agreed specifications, the facts of the case, and applicable law."
]
},
{
"number": "13",
"title": "Events Beyond Our Control",
"paragraphs": [
"Production or delivery may be affected by events beyond our reasonable control, including natural disasters, significant transport disruptions, government restrictions, utility interruptions, or other comparable events.",
"Where a material disruption affects an order, we will take reasonable steps to communicate the situation and discuss available arrangements with the customer."
]
},
{
"number": "14",
"title": "Privacy",
"paragraphs": [
"Personal information collected through our website and services will be handled in accordance with our Privacy Policy and applicable law."
]
},
{
"number": "15",
"title": "Changes to These Terms",
"paragraphs": [
"We may update these terms to reflect changes in our website, products, services, business operations, or legal obligations.",
"The latest version will be published on this page. Changes will apply as permitted by law and will not override mandatory rights or obligations relating to existing orders."
]
},
{
"number": "16",
"title": "Governing Law and Disputes",
"paragraphs": [
"These terms are governed by the applicable laws of India, subject to any mandatory laws that may apply to international transactions.",
"Disputes will be addressed through the appropriate legally competent forums and procedures. Nothing in these terms removes any statutory rights available to customers."
]
},
{
"number": "17",
"title": "Contact Information",
"paragraphs": [
"For questions about these Terms & Conditions, products, orders, or printing services, contact Agilam Cards using the official contact details published on our website."
]
}
],
"contactBox": {
"title": "Questions Regarding Our Terms?",
"description": "Our studio desk is available to clarify specifications, proofing procedures, and commercial contracts.",
"phone": "+91 94442 88880",
"location": "4/c1, Hospital Rd, Koothanallur, Tamil Nadu 614101"
}
}